Legal

Terms & Conditions

Last updated: January 2026

1. General Overview

VaKAraT Luxury Service ("VaKAraT", "we", "us") is a premium executive transportation provider operating in Miami, Florida. These Terms govern the relationship between VaKAraT and any client (the "Rider") who books a reservation through our website, mobile experience, phone, or WhatsApp. These conditions are binding and available on our official site.

As a specialized luxury chauffeur service, our level of service exceeds standard ride-share offerings. Our professional chauffeurs operate as independent contractors, not employees.

2. Booking & Contract Commencement

An agreement is formed once the Rider submits a booking request through our platform. Riders may review and edit their details before final submission. Acceptance of these Terms is a prerequisite for every reservation. An automated receipt will be emailed immediately; confirmation or rejection of the itinerary will follow in a subsequent communication from reservations@vakarat.com or vakaratreservations@gmail.com.

3. Service Scope

Quoted point-to-point rates include gratuities, applicable taxes, and airport surcharges. Supplemental fees apply for extra stops, child safety seats, extended duration, pet transport, additional luggage, or Meet & Greet service. All baggage and animals must be reported at the time of booking. Failure to disclose accurate passenger, luggage, or pet details may result in a full-fare cancellation on-site.

At our discretion, we may provide a complimentary vehicle upgrade without prior notice. In severe weather or major flight disruptions, we reserve the right to cancel or reschedule reservations to preserve safety. Chauffeurs may decline service when safety or vehicle capacity is compromised by inaccurate booking information. Hourly-based reservations require a minimum of three (3) hours.

4. Billing & Payments — Stripe Deposit

Confirmed prices are fixed and inclusive of taxes and gratuities. Rates are calculated based on vehicle class, distance, timing, luggage, and pet requirements. To confirm any reservation, a non-refundable 25% deposit is charged via Stripe at booking time. The remaining balance is charged at the end of the ride. Spontaneous itinerary changes will be billed in 30-minute increments at the applicable hourly rate.

Pet transport is subject to an insurance-based fee: $150 USDper small pet, $275 USD per large pet, and $0 for certified service animals. Card processing is handled by our PCI-DSS certified payment provider (Stripe); VaKAraT does not store full card data.

5. Waiting Time

Complimentary wait time is provided as follows: 20 minutes at residences or offices, 45 minutes at domestic airport baggage claim or cruise terminals, and 60 minutes at international arrivals. Beyond these periods, additional wait is billed in 30-minute increments at the applicable hourly rate. Standard flight delays are monitored and do not incur additional fees.

6. Cancellation Policy

For scheduled ("Ride Later") reservations, cancellations made at least 90 minutes before pickup are free of charge. Cancellations within the 90-minute window will be billed at 100% of the base fare, plus any requested features. The 25% Stripe deposit is non-refundable once a chauffeur has been assigned to the itinerary. For on-demand ("Ride Now") requests, no fee applies before driver acceptance; a 50% fee applies once the chauffeur is en route.

Hourly reservations cancelled with less than 90 minutes notice are billed for the full scheduled duration. Failure to appear within the grace period (45 minutes at hubs, 30 minutes at residences) results in a "No Show" and a 100% charge.

7. Passenger Conduct

All passengers must wear seat belts in accordance with Florida law. Chauffeurs retain full authority over vehicle safety and may refuse or terminate service for hazardous or disruptive behavior. Smoking and consumption of alcoholic beverages are strictly prohibited inside every vehicle in our fleet.

8. Liability

VaKAraT is not liable for technical interruptions, data inaccuracies, or service delays caused by third-party infrastructure, including payment processors, mapping providers, or connectivity outages. We do not assume responsibility for the content or legality of external third-party websites linked from our platform. Service liability is limited to the base fare of the individual trip in question.

VaKAraT is not responsible for personal items left in the vehicle. Lost-and-found claims must be reported within 30 days. Consequential or incidental damages are excluded except where legally required for the protection of life and limb.

9. Client Responsibilities

Clients must ensure that all reservation information is accurate and truthful. Fraudulent or speculative bookings are prohibited. The client remains financially liable for damage caused to the vehicle or chauffeur by themselves or their party, as permitted by law.

10. Modifications

We reserve the right to modify these Terms and to suspend or modify services at any time for operational necessity. Continued use of the service after any update constitutes acceptance of the updated Terms.

11. Intellectual Property

"VaKAraT Luxury Service", the VaKAraT logo, and related brand marks are the property of the company. Reproduction of any content from this website or application requires prior written consent.

12. Contact

VaKAraT Luxury Service — Miami, Florida, USA
Phone / WhatsApp: +1 786-285-5285
Email: vakaratreservations@gmail.com / reservations@vakarat.com